One platform. Three seats.
The landlord, the tenant and the ops manager all have different questions. MeterX answers each from the same underlying data — so no one's 'version of the numbers' ever wins an argument that the raw readings wouldn't.
Stop paying for electricity you never sold.
Every mall has leakage — some on the incomer, some between the DB and the tenant, some in the tariff the supplier applies to your invoice. MeterX makes that leakage visible, quantifies it, and puts it into a workflow you can action.
- Recovered for clients
- R 8 m+
- Billing cycle
- Monthly
- Tariff library
- 1000+ · bespoke
- Full recovery of common-area electricity, water and shared services.
- Tenant rebilling on the correct NERSA / municipal tariff, not estimates.
- Supplier-invoice check billing — recover historical overcharges.
- Lease-aware billing periods (calendar or custom meter-read day).
- Approved billing runs are locked and reproducible months later.
- Role-scoped portal access for the centre manager, accountants and ops.
A bill you can actually audit.
Tenants in most South African malls get a one-line electricity recovery with little more than a kWh number and a rand amount. MeterX gives tenants the same line-item billing advice the landlord sees, with their own meter history — and nothing marked up behind the curtain.
- Resolution
- 1-min
- Reported every
- Month
- EUI benchmark
- Built-in
- Line-item billing advice matching the production PDF layout.
- Energy, demand, fixed and subsidy charges clearly separated.
- Annualised kWh / m² energy intensity (EUI) on every bill.
- Power-factor reporting per SA compliance conventions.
- 24/7 tenant portal with own-meter history and downloadable bills.
- POPIA-compliant — your data is scoped to your tenant, not the whole mall.
Every meter, every exception, one queue.
The metering ops team at a mall is usually one person with a clipboard. MeterX replaces the clipboard with a live work-order system that knows which meter is silent, which CT is off, and which billing period is tainted by a hardware change.
- Sync interval
- 2 min
- Gap resolution
- 30 min
- Exception queue
- Live
- Device health dashboard — data flow status for every meter, every channel.
- Gap detection at meter level, 30-minute resolution, with auto-estimation.
- QoS-break logic: site-wide outages are never auto-filled.
- Work orders linked to meters, CTs and breakers — with billing-window taint flags.
- Role-scoped access: ops sees metering, admin sees approvals.
- Full audit log of every meter change, tariff edit and estimate approval.
What we commit to, across every role.
Some things are non-negotiable regardless of which seat you sit in — these are table stakes for MeterX.
Auditable data
Every number traceable back to a raw reading or an explicitly approved estimate.
Reproducible bills
Approved billing runs are locked. Historical bills always regenerate identically.
Compliant tariffs
NERSA MYPD and MFMA municipal cycles are handled natively, versioned annually.
Scoped access
Role-based scoping. Tenants see their own data, landlords see their sites, nobody crosses lines.
Find your fit in a 30-minute call.
Tell us which side of the lease you're on. We'll walk the right part of the platform with you, on real production data.