Utility metering platform · South Africa

Every kWh. Reconciled.

MeterX is the metering and billing platform behind South Africa’s shopping centres and residential estates. We ingest every meter at 1-minute resolution, attribute consumption across grid / solar / BESS / genset, bill on 1000+ tariffs (bespoke included) and reconcile the incomer down to the last kWh — every period.

Established
2018
Recovered
R 8 m+
Tariffs
1000+
Live · Bethal Mall
22.1 kW
Grid18.4 kW
Solar PV3.7 kW
BESScharging−0.2 kW
Gensetstandby0.0 kW
Eskom
Up
0 min down · 30 d
Power factor
0.97
excess kVArh: 0
Audit balance
99.8 %
incomer − Σ stores
Solar PR
78 %
GHI-derived · clear day
Metering specialists
Since 2018

Serving SA shopping centres for seven years

Recovered
R 8m+

Client overcharges identified via check billing

Meters
260+

Across 7 live shopping centres, 1-min resolution

Tariffs
1000+

NERSA, Eskom, municipal — bespoke supported

The platform

More than a meter on the wall.

MeterX is a purpose-built operating system for utility metering. Every meter, every tariff, every source, every period — reconciled and reproducible.

Source mix · last 24 h22.1 kW now
Grid62 %
Solar24 %
BESS9 %
Genset5 %
Multi-source attribution

Grid, solar, BESS and genset — per minute.

Every consumer’s kWh is attributed to the source that actually supplied it. ATS-aware genset gating, voltage / amps / wh-pulse detector modes, and per-bucket Eskom-down detection.

GridSolarBESSGensetEskom-down
Period · March 2026Approved
Incomer (mains)412 184 kWh
Σ tenant meters−391 077 kWh
Σ common areas−18 442 kWh
Solar export credit−1 988 kWh
Residual0.16 %
Audit & reconciliation

Incomer balanced to the last kWh.

Pre-aggregated fact engine reconciles incomer vs sub-meters at 30-minute resolution. Gaps, anomalies and losses surface as exceptions before they hit a bill. Approvals lock the period, KPI-versioned.

Fact engineGap-fillKPI-versionedLocked period
Daily PR · 14 d PR GHI
PR proxy · 30 d76.4 %
Solar O&M monitoring

PR, GHI, per-inverter health.

Hourly Open-Meteo irradiance overlays daily PR. Per-inverter outage detection with estimated lost kWh, clear-day PR-decline indicator, daylight-weighted cloud cover, site outage KPI, CO₂ avoided. Monthly contractor report exports to PDF and XLSX.

GHI overlayPer-inverterPR declineOutage eventsCO₂
Tariff library
1000+
Bespoke supported
Eskom Megaflex
1 Apr → 31 Mar
TOU
Ruraflex
1 Apr → 31 Mar
TOU+IBT
Mun. Businessrate
1 Jul → 30 Jun
Demand
Domestic IBT
1 Jul → 30 Jun
IBT
Custom (mall)
Bespoke
Custom
Tariff engine

1000+ tariffs · bespoke supported.

NERSA, Eskom direct and municipal — versioned to the correct annual cycle. TOU bucketing, IBT blocks, demand charges, excess-kVArh-above-0.96-PF reactive billing, feed-in tariffs. Custom rate cards on request.

TOUIBTDemandExcess kVArhFeed-inBespoke
How it works

Install, ingest, reconcile, bill.

A straightforward operating model built on a decade of South African metering experience. Every step is auditable and reproducible.

  1. 01

    Install

    IoT M12CH meters deployed across incomers, distribution boards and tenant breakers. Commissioned and calibrated by our field team.

  2. 02

    Ingest

    Readings flow to MeterX every 2 minutes with 1-minute interval data. Gaps are detected, flagged and filled with approved estimation.

  3. 03

    Reconcile

    Incomer vs sub-meter balance is audited continuously. Losses, gaps and anomalies surface as exceptions before they hit a bill.

  4. 04

    Bill

    Tenants are billed on the correct NERSA, Eskom or municipal tariff. Line-item PDF billing advice, role-scoped tenant portal, locked approval workflow.

Who we serve

Built around the people in the mall.

MeterX was designed inside shopping centres, alongside the landlords, tenants and operations teams who actually run them.

Landlords

  • Recover every kWh and every litre.
  • See incomer losses before the next invoice.
  • Approve billing runs with confidence.
Read the landlords brief

Tenants

  • Transparent line-item billing advice.
  • Your own meter history, 24/7.
  • Accurate tariff — no hidden markups.
Read the tenants brief

Operations

  • Field-service work orders wired to the meter.
  • Gap and anomaly exceptions in one queue.
  • Billing-window tainting on hardware changes.
Read the operations brief
FAQ

Questions buyers ask us.

What does MeterX do?

MeterX is a utility metering and billing platform for South African shopping centres and residential estates. We meter every tenant and incomer at 1-minute resolution, reconcile the data, and bill on the correct NERSA, Eskom or municipal tariff — with every bill traceable back to raw readings.

What is utility check billing?

Check billing is a forensic comparison of your Eskom or municipal invoice against independently metered data and the tariff that should have been applied. Since 2018 MeterX has recovered more than R 8 million in client overcharges this way. Check billing service

Which tariffs does MeterX support?

The MeterX tariff engine carries 1000+ NERSA, Eskom and municipal tariff structures, including time-of-use, inclining block and demand-based tariffs — and bespoke tariffs are supported. Each tenancy is billed on its own assigned tariff.

How does billing work when a site runs grid, solar, a battery and a generator?

MeterX attributes every 30-minute interval of consumption to its actual supply source — grid, solar PV, battery storage or diesel genset — using grid-presence detection and per-source metering. Tenants can then be billed differently for backup power than for grid supply, with the split disclosed on the bill.

Can tenants see and audit their own bills?

Yes. Tenants get portal access to their own stores, consumption charts at 30-minute resolution, and every bill with its line items. Landlords get the same transparency across their whole site.

Is MeterX POPIA compliant?

Yes. MeterX processes personal information under the Protection of Personal Information Act as set out in our POPIA notice, and audit deliverables are handed over through POPIA-compliant channels. POPIA notice

See how MeterX runs in a live mall.

Book a 30-minute walk-through of the platform using real production data from one of our shopping-centre clients.